Reviews

“Every few days I was mopping a puddle under the crisper drawers of our built-in Sub-Zero, and I had talked myself into the unit being finished. Behind the rear panel the drain trough had iced solid where a defrost heater clip let go. He thawed it, refastened the clip, and the floor has stayed dry.”

“Cloudy, undersized cubes out of the Sub-Zero, then none at all. Well water up here had scaled the fill valve and the mold. Descaled, new valve, and he wrote down how often to flush the line.”

“Our Sub-Zero wine column was drifting four or five degrees between the two zones, which made me nervous about the reds. He tracked it to a control board with a bulged capacitor and one lazy circulation fan. Both changed, and the zones have held since.”

“The oven in our Wolf range had started lighting with a thump if it sat idle a minute. He measured the igniter drawing well under spec and changed it along with a weak safety valve. It lights quietly now, and the broiler works again too.”