Privacy Policy
Last Updated: January 2026
Sub-Zero Appliance Repair Ridgefield ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (phone number, email address)
- Service address
- Appliance information and service history
- Payment information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Provide and improve our appliance repair services
- Schedule and confirm service appointments
- Communicate with you about your service
- Send service reminders and follow-ups
- Process payments
- Respond to inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, scheduling software)
- Parts suppliers when necessary for your repair
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to certain processing activities
Cookies
Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Sub-Zero Appliance Repair Ridgefield
Phone: (475) 472-9274
Service Area: Ridgefield, CT